Please read these terms and conditions carefully before opening an account, placing bets, or using any service on pk 399. Everything is written in plain, straightforward language — no complex legal jargon.
Key topics covered in pk 399's Terms & Conditions
If you have any questions about these terms, our support team is available 24/7 to assist you.
View FAQImportant Notice: By creating an account or using our services, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. You must be 18 years of age or older.
Pk 399 (hereinafter referred to as "we", "the platform", or "the site") is a licensed online gaming and Sports Betting platform. These terms and conditions constitute a legally binding agreement between pk 399 and all its registered members.
By using any service on pk 399, you agree to all of these terms. If you disagree with any part of them, please refrain from using the site. We reserve the right to update these terms at any time, and advance notice will be given for any significant changes.
You must be at least 18 years old to open an account at pk 399. Account registration by minors is strictly prohibited, and any such accounts will be closed immediately. Each person may register only one account.
You must provide accurate and complete information at the time of registration. Providing false or incorrect information may result in account suspension or permanent closure, and any deposited funds may be forfeited. pk 399 may request additional documents for identity verification at any time.
Pk 399 supports deposits via all major mobile banking services in Bangladesh — bKash, Nagad, and Rocket — as well as bank transfer. All deposits are credited to your account instantly, with no additional charges.
The minimum deposit amount is ৳500. Withdrawals must be made through the same method used for the original deposit. Deposits from or withdrawals to third-party accounts are strictly prohibited.
Pk 399 guarantees that verified withdrawal requests will be processed within 15 minutes. Account verification must be completed before any withdrawal can be made. Pending or incomplete verification may result in withdrawal delays.
Identity verification is required before your first withdrawal. Wagering requirements must be met before withdrawing bonus funds. pk 399 reserves the right to temporarily suspend withdrawals in the event of any suspicious activity.
Pk 399 offers a range of bonuses and promotions — welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with its own terms, which are clearly communicated at the time the bonus is issued.
The welcome bonus is available to new members once only. Bonus funds cannot be withdrawn directly — they must first meet the specified wagering requirements. Multiple bonuses cannot be used simultaneously unless otherwise stated.
Before placing a bet on pk 399, please read the rules for the relevant sport carefully. Once a bet is confirmed, it cannot be changed or cancelled. For live betting, your bet remains active even if your internet connection is lost.
If a match or event is cancelled, the stake for that bet will be refunded. If incorrect odds are displayed due to a technical error, pk 399 reserves the right to void the bet. Odds may change at any time — the odds at the moment of placing the bet are final.
The following activities are strictly prohibited on the pk 399 platform. Any involvement in such activities will result in permanent account closure and possible forfeiture of all funds.
Pk 399 reserves the right to temporarily suspend or permanently close any account for any reason. Under normal circumstances, prior notice will be given along with an explanation.
Members may also close their own account at any time by contacting the support team. Please ensure all pending withdrawals are completed before closing your account.
Pk 399 believes gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly. If you feel gaming is having a negative impact on your life, please seek help immediately.
Pk 399 offers multiple responsible gaming tools, all easily accessible from your account settings.
Pk 399 reserves the right to update these Terms & Conditions, in part or in full, at any time. For significant changes, notice will be sent to your registered email at least 7 days in advance. Continued use of the site after any changes constitutes acceptance of the updated terms.
If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We typically respond within 24 hours.
Many players skip the Terms & Conditions before signing up — it's a common mistake. At pk 399, we want you to play fully informed. That's why we've written these terms in plain, straightforward language, free of legal jargon.
Reading the Terms & Conditions will show you how to use bonuses, how to withdraw quickly, and what to avoid. This knowledge will help you enjoy a smooth, hassle-free gaming experience.
Pk 399 is committed to full transparency. No hidden terms, no surprise rules. We want you to use the platform with confidence and enjoy every experience.